fg777biz Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") applies to all personal data collected and processed by fg777biz in connection with the operation of its online casino platform at fg777biz.app, including all sub-pages, game interfaces, account management functions, payment processing flows, and customer support interactions. This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as well as applicable directives issued by the National Privacy Commission ("NPC") of the Philippines.

By accessing or using the fg777biz platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. This Policy should be read in conjunction with the fg777biz Terms & Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the personal information controller ("PIC") responsible for your data is fg777biz, the operator of fg777biz.app, licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). fg777biz determines the purpose and means of processing your personal data collected through the platform. Contact details for privacy-related concerns are provided in Section 14 of this Policy.

3. Data We Collect

fg777biz collects the following categories of personal data from players and site visitors:

fg777biz does not knowingly collect sensitive personal information (SPI) as defined under Section 3(l) of the DPA beyond what is strictly necessary for identity verification and PAGCOR compliance purposes. Where SPI is collected (e.g., government ID numbers), it is processed under appropriate security controls and retained only as long as legally required.

4. How We Use Your Data

fg777biz processes your personal data for the following purposes:

• Account Creation and Management: To register your fg777biz account, verify your identity, maintain your account, and enable secure login.
• Service Delivery: To provide access to the fg777biz game lobby, process bets, calculate and credit winnings, and manage your account balance.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana, and to comply with payment provider requirements.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering (AML) obligations under Republic Act No. 9160 as amended, and other applicable laws. This includes conducting Know Your Customer (KYC) checks and transaction monitoring.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent transactions, multi-account abuse, and other platform integrity violations.
• Responsible Gaming: To operate and enforce deposit limits, self-exclusion requests, and other responsible gaming tools available to fg777biz players.
• Customer Support: To respond to support queries, resolve disputes, and improve service delivery based on support interaction analysis.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. Players may withdraw marketing consent at any time via account settings or by contacting support.
• Platform Improvement: To analyze aggregated usage data for purposes of improving game selection, platform performance, and user experience — using data that does not individually identify players where possible.

5. Legal Basis for Processing

fg777biz processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill the fg777biz Terms & Conditions to which you have agreed, including account operation, game provision, and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR regulatory requirements, AML obligations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing for platform security, fraud prevention, and service improvement — where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have expressly opted in. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

fg777biz does not sell your personal data to third parties. We share your data only with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment Processors: GCash (G-Xchange, Inc.), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other approved payment partners — to process deposits and withdrawals.
• Game Providers: Certified third-party game providers whose titles are available on the fg777biz platform — limited to data required for game session management (e.g., account ID, bet data).
• Identity Verification Services: Third-party KYC providers engaged to verify player identities in compliance with PAGCOR and AML requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other lawful Philippine authorities — where disclosure is required by law or regulatory mandate.
• IT and Cloud Service Providers: Technology infrastructure providers operating data storage and platform services under appropriate data processing agreements and confidentiality obligations.

All third parties with whom fg777biz shares personal data are required to handle it in accordance with applicable Philippine privacy law and to implement appropriate technical and organizational security measures.

7. Cookies and Tracking Technologies

fg777biz uses cookies and similar tracking technologies to operate and improve the platform. The main types of cookies used are:

• Essential Cookies: Required for core platform functionality, including maintaining your login session, processing bets, and securing your account. These cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymized data about how visitors use fg777biz.app — which pages are visited most, error rates, and loading times — to help us improve platform performance.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display settings across sessions.
• Analytics Cookies: Used by privacy-respecting analytics tools to understand aggregate user behavior patterns on the platform. No individual player profiles are sold to advertisers.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using fg777biz, but may affect certain personalization features.

8. Data Retention

fg777biz retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account Data: Retained for the duration of your active account plus five (5) years after account closure, in compliance with PAGCOR record-keeping requirements.
• Financial and Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML law (RA 9160 as amended).
• KYC and Identity Documents: Retained for five (5) years after account closure or as required by PAGCOR regulatory directives.
• Support Communications: Retained for two (2) years from the date of the interaction.
• Marketing Preferences: Retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be linked to an individual player.

9. Data Security

fg777biz implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and fg777biz servers
• Encryption at rest for sensitive data fields including financial information and identity documents
• Access controls limiting internal data access to staff with a legitimate operational need
• Regular security assessments and penetration testing of the fg777biz platform
• Two-factor authentication (2FA) options available to all players for account login
• Incident response procedures aligned with NPC breach notification requirements under the DPA IRR

In the event of a personal data breach that poses a real risk to your rights and freedoms, fg777biz will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay via their registered contact details.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its IRR, you have the following rights with respect to your personal data held by fg777biz:

• Right to Be Informed: The right to know what personal data fg777biz holds about you and how it is processed — addressed by this Policy.
• Right of Access: The right to request a copy of the personal data fg777biz holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your fg777biz account.
• Right to Erasure or Blocking: The right to request deletion or blocking of personal data in circumstances where continued processing is no longer justified — subject to fg777biz's legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your fg777biz account settings.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph if you believe your data rights have been violated.

To exercise any of these rights, contact the fg777biz Data Protection Officer (DPO) using the contact details in Section 14. fg777biz will respond to verified data subject requests within thirty (30) days, extendable by a further thirty (30) days where the request is complex.

11. Children's and Minors' Privacy

The fg777biz platform is strictly intended for individuals aged 21 years and above in compliance with PAGCOR regulations governing online casino gaming in the Philippines. fg777biz does not knowingly collect personal data from individuals under 21 years of age. If fg777biz becomes aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account. Parents and guardians are responsible for ensuring minors do not access the fg777biz platform or provide personal data through it. If you believe a minor has registered on fg777biz, please contact our support team immediately via live chat.

12. Cross-Border Data Transfers

In some cases, personal data processed by fg777biz may be transferred to, stored in, or accessed from servers or service providers located outside the Republic of the Philippines — for example, where cloud infrastructure or international game provider systems are involved. fg777biz ensures that any such cross-border transfers are conducted under appropriate safeguards, including data processing agreements that require recipient organizations to protect your data to a standard at least equivalent to that required by the Philippine Data Privacy Act of 2012. fg777biz will not transfer personal data to jurisdictions with inadequate data protection standards without implementing appropriate contractual or technical safeguards.

13. Amendments to This Policy

fg777biz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. Material changes will be communicated to registered players via their registered email address or through a prominent notice on the fg777biz platform, no less than seven (7) calendar days before the changes take effect. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the fg777biz platform following the effective date of any amendment constitutes acceptance of the revised Policy.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, you may contact the fg777biz Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 on fg777biz.app — the fastest channel for support and privacy queries
• Email: [email protected] — mark your message "Privacy Request" or "Data Subject Rights"

If you are not satisfied with fg777biz's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC's contact information and complaint procedures are available on the NPC's official website at privacy.gov.ph.